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Focus Area in Bangladesh
dataedge primarily focuses on the following segments in Bangladesh. However, owing to the changing nature of business the focus area may often shift or change.
Banking and Non Banking Financial
Institution:
dataedge represents card management solutions from TietoEnator. The Card Solution can be used for a number of business purposes by banks (issuers and acquirers), financial institutions with in-house processing infrastructure, as well as multi-bank processing and clearing centers. Openness in hardware and OS platforms enabling seamless API, reliable technologies (Oracle, BEA Tuxedo), immense scalability in line with card business development, compliance with international standards (VISA, Master, Amex and EMV readiness), support for all standard ATM and POS protocols, etc. makes our solution unique and attractive.
dataedge is currently implementing TietoEnator card managment solution
at ONE Bank Limited
Telecom Industry:
dataedge, partnered with Servion Global Solutions
Limited and AVAYA, is the only company in the country, which offers end-to-end call center solutions
comprises of IVR., CTI, logger, WFM etc. to customer focused companies
dataedge has already offered a complete call center solution to Aktel,
second largest GSM operator in the country and end-to-end phone banking
solution to BRAC Bank Limited.
Local Conglumerate:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions
Multinational Companies:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions
Govt. ICT Sectors:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions
Pharmaceuticals:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions
Hospitality Industry:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions
Education Sector:
In Bangladesh dataedge solely represents Avaya GlobalConnect Limited, and offers full range of AVAYA contact center/call center graded switch,
enterprise class IP solutions., AVAYA IVR and CTI, Video and Audio conferencing and Voice logging solutions Deep rooted domain knowledge in Banks and Financials Institutions (BFIs) has always been the primary strength of dataedge. Successful implementation of core banking solutions, and experience of managing mission critical projects have provided dataedge with the confidence of taking up projects in other industry segments and successfully managing the same. Seamless development of the call center project comprising of IVR and CTI at TM International (Bangladesh) Limited is one of such examples. In addition to this dataedge has developed expertise in wireless technology; sizing, configuring, and deploying Cisco routers and switches; and radio communications for voice/image/data.
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